Don't Panic — Here's Your Step-by-Step Plan

Being locked out of your home is stressful, but it happens to almost everyone at some point. Whether you've lost your keys, left them inside, or have a malfunctioning lock, knowing the right steps can save you time, money, and frustration. Here's what to do.

Step 1: Check All Entry Points First

Before doing anything else, do a calm walkthrough of your home's exterior:

  • Back door and side doors — these are often left unlocked when front doors aren't.
  • Ground-floor windows — a slightly open window may provide access.
  • Garage door — if you have an attached garage, the interior door may be unlocked.
  • Pet door — if large enough, this may allow you to reach the interior handle.

Never force a door or window — you risk damaging the frame, the lock mechanism, or injuring yourself.

Step 2: Contact a Spare Key Holder

Did you leave a spare key with a trusted neighbor, family member, or friend? Now is the time to call them. If you don't currently have a spare key arrangement, this lockout is a great reminder to set one up after the situation is resolved.

Step 3: Call a Licensed 24-Hour Locksmith

If no entry point is accessible and no spare key is available, calling a professional locksmith is your safest and most reliable option. A licensed locksmith can:

  • Pick or bypass your lock without damaging your door.
  • Create a new key on the spot if yours is lost.
  • Rekey the lock immediately if security is a concern.
  • Replace a broken or malfunctioning lock cylinder.

When calling, be ready to provide your address, a description of the lock type, and proof of identity/residency (like an ID with your address) when the locksmith arrives.

What NOT to Do During a Lockout

  • Don't try to kick the door down — this causes expensive damage and rarely works on modern frames.
  • Don't use a credit card on a deadbolt — this only works in movies, not on actual deadbolts.
  • Don't hire an unlicensed locksmith — scammers exist and may overcharge or damage your locks intentionally.
  • Don't leave a window broken open — resolve the entry issue properly to avoid leaving your home vulnerable.

How to Verify a Locksmith Is Legitimate

Unfortunately, locksmith scams are real. Here's how to protect yourself:

  1. Search for the company name and check for a local address, not just a call center number.
  2. Ask for a quote over the phone before they arrive.
  3. Request to see their license or ID upon arrival.
  4. Get a written invoice before paying.

After the Lockout: Smart Preventive Steps

Once you're safely inside, take these steps to prevent it from happening again:

  • Make at least one spare key and store it with a trusted person.
  • Consider installing a keypad or smart lock so you always have code-based access.
  • Add a key hook near your exit point to build a consistent habit.
  • Keep your locksmith's number saved in your phone for future emergencies.

A lockout is inconvenient, but with the right response plan, it's a problem you can resolve quickly and safely.